For general contact information click the link to see email addresses or complete the form below.

To report a bug or problem with KybIE, please complete the form and provide as much of the info requested here as possible. If you prefer, you can also send an email to support@kyboma.co.uk




I want to report the following problem:

KybIE version:

Windows Version:

IE Version:

[NB The Version for each of these products can be seen using About from the Help menu]

Address or URL of page which gives problem:


KybIE Function or Specify menu letters if known. E.g. menu HC is Help/Contents:


Details of Problem:


Email Address:

For more information on any KBM software product, please use the form below or send an email to:


Support@kyboma.co.uk - report a bug in any of our products
Info@kyboma.co.uk - ask for further information
kybIEdeveloper@kyboma.co.uk - contact KybIE development
kybomadeveloper@kyboma.co.uk - contact Kyboma development







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In future versions, extra features may be added.
Which features will be added depends in part on the response of (prospective) users. A list of possible extra features will be placed here later so that you can choose which you would like to have included.
If you would like to suggest extra features now, please do so on the form below.

NB KybIE GetEmAll Pro users will never need to buy a new version. Purchase once and always be able to use the most recent version of GetEmAll available.
Other new features may/will be released as a seperate KybIE product.



Suggested Extra Feature:


If this feature was implemented I would buy this product.
I am a registered user (Please enter the email address with which you received your registration code).
Clear These Options

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	Required	Preferred
Operating system:	Windows 95/98/ME/2000/XP.	Any.
CPU / Processor	Any	Any
RAM / Memory	32 MB	32 MB
Hard Disk space	3 MB	3 MB
Screen area	640 x 480	800 x 600
Browser	IE 4.0 or above	IE 4.0 or above

Version 1.01
Problems Fixed:
10025 - "Refresh Item ..." button from "List Items Reqd / Problems" screen

Other Changes:
- Added Information about firewalls to installation process.

Problems Details:

10002 - after auto-refresh page from list with content such as PDF, the next F8 will open a new IE window.
Problem Description:
If a link is fetched which points to content of type application (e.g. a pdf file), a KybIE-generated page will be shown with the content type when that link is selected from the list. This KybIE-generated page automatically refreshes with the downloaded content (e.g. the pdf file).

When F8 is next pressed a new IE window will be opened. This is incorrect. Usually a new IE window is opened automatically if you have navigated to another page by clicking a link or entering a URL.
Status:
This is a bug. Priority: Low

10009 - Site www.wired.com returns pages for a non compliant browser
Problem Description:
If any link on site www.wired.com is fetched with IE a differrent version is returned to that fetched when a link is selected and F7 used to fetch the link with KybIE
Status:
Reason unknown. This is a bug. Priority: High

10025 - "Refresh Item ..." button from "List Items Reqd / Problems" screen
Problem Description:
Program gives error (usually error 9, sometimes other errors) when select main page and then press Refresh.
Status:
Fixed at KybIE version 1.01

10027 - After any error border of KybIE window turns grey
Status:
This is a bug. Priority: Low

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'Options - Page Fetcher n Version Check' Help.